InfiDesk Setup & Quick-Start Guide

InfiDesk Cloud Workstation – Quick Start Guide

Get started easily with your secure European cloud workstation. Access is provided directly via the official Microsoft infrastructure – without the need to install unreliable third-party software.

Step 1: Provisioning & Access Credentials

After your order has been processed, your dedicated cloud environment will be set up individually for you. You will receive your access credentials well before your trip or promptly via secure email:

  • Computer / Server IP: Your static European IP address (e.g., 185.xxx.xxx.xxx)
  • Username: e.g., Administrator
  • Initial Password: Your temporary one-time password for the initial access

Step 2: Establish the First Connection (Choose your device)

💻 Option A: Windows PC & Laptop (No installation required)

  1. Press the Windows key + R, type mstsc and press Enter (or search for "Remote Desktop Connection" in the Start menu).
  2. Enter your assigned Server IP in the Computer field.
  3. Click Connect.
  4. When prompted, enter your Username and the Initial Password.
  5. Note: Confirm the one-time certificate prompt by checking "Don't ask me again for connections to this computer" and click Yes.
  6. Your personal Windows desktop will open directly.

🍎 Option B: Mac & MacBook

  1. Download the official "Windows App" (formerly Microsoft Remote Desktop) for free from the Mac App Store.
  2. Open the app and click "+" -> Add PC.
  3. Enter your Server IP under PC name.
  4. Enter your username and password, save with Add, and start the session by double-clicking.

📱 Option C: iPad, iPhone & Android

  1. Download the free "Windows App" from the Apple App Store or Google Play Store.
  2. Tap "+" -> Add PC, enter the Server IP, and connect.
  3. Tip: In the app settings, you can easily switch between touch mode and virtual mouse cursor.

Step 3: Important – Change Initial Password (Security Recommendation)

For your own data security and privacy, we strongly recommend changing the temporary password to your own strong password during your first login:

  1. On the cloud desktop, press Ctrl + Alt + End (on some laptops or Macs, alternatively use Ctrl + Alt + Del via the RDP menu bar at the top).
  2. Select the option Change a password.
  3. Enter the old (provided) initial password and set your new, personal password.
  4. Confirm the change. From this point on, only you have access to your work environment.

Security & Best Practices for your trip

  • 🔒 Clipboard & Data: Copying and pasting text and files between your local device and the Cloud PC is enabled by default.
  • ⚡ 24/7 Background Operation: If you close the remote desktop window using the "X" at the top, the connection is merely disconnected – your running downloads, programs, and browser windows remain active and continue to work stably in Europe.
  • 🛡️ Sign Out: Only when you actively click "Sign out" in the Windows Start menu will the session be terminated.